Tentang Pillow
Guest HouseAbout Pillow
Guest House
Pillow Guest House adalah penginapan dengan 116 kamar di tengah kota Balikpapan, tepatnya di Jl. MT Haryono, Balikpapan Selatan. Sejak 14 Februari 2019, kami menjadi tempat singgah bagi keluarga, pekerja dinas, tamu long stay, dan wisatawan.
Pillow Guest House is a 116-room place to stay in central Balikpapan, on Jl. MT Haryono in South Balikpapan. Since 14 February 2019, we have welcomed families, business travellers, long-stay guests, and holidaymakers.
- 116kamarrooms
- 2019mulai melayaniwelcoming guests since
- Bintang 22-starstandar hotelhotel standard
- CHSESNI 9042:2021
Arti nama PillowWhy "Pillow"
Pillow berarti bantal, Guest berarti tamu, dan House berarti rumah. Dari situ lahir satu janji sederhana: rumah singgah tempat Anda bisa beristirahat senyaman di rumah sendiri.
Pillow is what you rest your head on, a guest is who we serve, and a house is where you feel at home. Together they make one simple promise: a place to stay where you can rest as comfortably as you do at home.
- Comfort
- Kenyamanan selama Anda menginap, dari kamar hingga pelayanan.Comfort throughout your stay, from the room to the service.
- Rest
- Tempat memulihkan tenaga setelah seharian beraktivitas.A place to recharge after a full day.
- Home
- Suasana hangat yang membuat Anda merasa diterima seperti di rumah.A warm atmosphere that makes you feel welcome, just like home.
Sudut-sudut PillowAround Pillow
Foto asli gedung, lobi, taman, dan sekitar Pillow. Ketuk foto untuk memperbesar.
Real photos of the building, the lobby, the garden, and the neighbourhood. Tap a photo to enlarge it.
Visi kamiOur vision
Menjadi rumah singgah pilihan yang menghadirkan kenyamanan, ketenangan, dan keramahan, sehingga setiap tamu dapat beristirahat dengan tenang dan merasa seperti di rumah sendiri.
To be the place to stay of choice, offering comfort, calm, and hospitality so that every guest can rest easy and feel at home.
Misi kamiOur mission
Enam janji yang kami jaga setiap hari untuk setiap tamu.
Six promises we keep for every guest, every day.
Menjaga kamar, fasilitas, dan lingkungan tetap bersih, nyaman, dan terawat.
Keep our rooms, facilities, and surroundings clean, comfortable, and well maintained.
Melayani dengan ramah, tulus, profesional, dan cepat tanggap.
Serve with warmth, sincerity, professionalism, and quick responses.
Menciptakan pengalaman menginap yang hangat dan personal, bukan sekadar fasilitas.
Create stays that feel warm and personal, not just well equipped.
Menjaga standar kebersihan, keamanan, dan kualitas secara konsisten.
Maintain consistent standards of cleanliness, safety, and quality.
Menjadi tempat singgah yang terasa seperti rumah, untuk bekerja, berlibur, atau sekadar beristirahat.
Be a home away from home, whether you come to work, to holiday, or simply to rest.
Membangun hubungan jangka panjang dengan tamu lewat pelayanan yang dapat dipercaya.
Build long-term relationships with our guests through service they can trust.
Sertifikat & penghargaanCertificates & awards
Sertifikat dan penghargaan yang diterima Pillow Guest House, dari standar hotel bintang 2 dan CHSE hingga penghargaan Pemerintah Kota Balikpapan.
Certificates and awards received by Pillow Guest House, from the 2-star hotel standard and CHSE to an award from the Balikpapan City Government.
Siap beristirahat di Pillow?Ready to rest at Pillow?
Pesan langsung di website untuk mengamankan kamar Anda, atau tanya kami dulu lewat WhatsApp.
Book directly on our website to secure your room, or ask us first on WhatsApp.